Part I.    General Information

Q1.   How many vehicles are in your fleet?

Q2.   Approximately what is the percentage of each type of vehicle in your fleet?

       % Cars
       % Minivans
       % Full-size vans
       % Pickup trucks
       % Sport/Utility
       % Heavy-Duty (on-road)
       % Heavy-Duty (off-road)

Q3. Please check the primary fleet category that applies to your fleet:

       Business
       Government
       Utility (non-government)

Q4.   Who is in charge of your fleet department?

         An employee who spends nearly 100% of the workday on
               fleet management and fleet administration
         An employee who devotes a portion of the workday to fleet manage-
               ment and fleet administration in addition to other (non-fleet) duties

Q5. Who in your organization determines general fleet policy?

     Company President, CEO or COO
     Company Vice President
     Company Treasurer/Controller
     Fleet Manager
     General Manager/Division Manager
     Executive Committee
     Legislative Committee
     Other (please specify below)
            

Q6. Including yourself, how many people work in your fleet department?

       employees, including myself

Q7. What other duties, if any, do you perform in addition to your fleet
       management responsibilities? Check all that apply.

     Accounting
     Human Resources
     Property Management
     Purchasing
     Risk Management
     Sales/Marketing
     Travel
     Other (please specify below)
            

Q8.. What is the approximate annual salary of the person in charge of
       fleet management?

       $ (US dollars per year)

Q9. Does your company or organization have a written fleet policy?

       YES         NO

Q10. If you have a written fleet policy, please indicate the areas of fleet
       management covered by your policy. Check all that apply.

       Vehicle assignment
       Vehicle replacement
       Company responsibilities for operating expenses
       Driver responsibilities for operating expenses
       Operating expense reimbursement procedures
       Chargeback policy and procedures for personal use
       Definition of non-reimbursable expenses
       Vehicle maintenance responsibilities and procedures
       Vehicle rentals
       Motor pool policies and procedures
       Vehicle appearance and routine care/cleaning
       Preventive maintenance
       Fuel card, maintenance card, and other charge card programs
       Traffic and parking violations
       Vehicle and driver safety
       Accident prevention and reporting policies
       Insurance coverage and claims reporting
       Vehicle disposition and disposal strategies
       Employee purchase/buyout options
       Parking
       Other (please specify below)
            
            
            

Q11. During the past 12 months, which fleet policy changes have been
       implemented by you and your organization? Check all that apply.

       Added more economical vehicles
       Changed vehicle manufacturers
       Lengthened vehicle replacement cycle
       Shortened vehicle replacement cycle
       Tightened vehicle eligibility requirements
       Tightened operating expense controls
       Tightened personal-use policy
       Changed insurance companies
       Increased insurance deductibles
       Switched to self-insured program
       Implemented or expanded driver safety program
       Implemented or expanded preventive maintenance program
       Began working with a national service account for first time
       Changed national service account/service provider
       Began selling vehicles to employees for first time
       Implemented alternative-fuel vehicle program for first time
       Expanded existing alternative fuel vehicle program
       Other (please specify below)